What if your AI could be the voice of your brand?
You may have seen some advertisements and offers about having an always-available assistant, ready to answer your customers' questions, qualify leads, and even assist in sales.
The big question is that when it comes to customization for Artificial Intelligence, one of the biggest challenges lies in giving your supposed 24/7 assistant the voice of your brand, along with guidelines. Additionally, the main difficulties faced in building Individual Assistants are:
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High Cost: Hiring a human personal assistant to work 24 hours a day can be extremely expensive, making it unfeasible for most individuals and companies with non-24/7 schedules.
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Lack of Flexibility and Scalability: The needs of each person or company can vary over time. With a human assistant, adjusting working hours and the scope of work can be a bureaucratic process and incur additional costs.
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Difficulty in Finding Qualified and Trustworthy Professionals: Finding a professional who possesses all the necessary skills, is trustworthy to handle confidential information, and is willing to work flexible hours can be a huge challenge.
It is precisely to solve these pains that combining a human and AI proves to be such an interesting alternative. With it, you can have a personalized virtual assistant available 24/7 at a much more affordable cost, with a human overseeing the process. With platforms like Tess AI, creating and managing your own AI becomes a simple and intuitive process, without the need for advanced technical knowledge.
You may already use Tess AI for other functionalities, but did you know that you can go further and create your own chatbots and virtual assistants, and best of all, customize them to reflect the unique identity of your business?
Note that we are not talking about robotic and impersonal responses here. With Tess, you have the power to build an AI that interacts with your customers and potentially your employees as a team member, using your brand's tone of voice and real information about your products, services, and values.
Imagine the possibilities:
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Eliminate Customer Service Queues: Create a chatbot that answers your customers' most frequently asked questions, 24/7, freeing your team to focus on more complex cases.
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Guide Your Leads More Accurately: Develop a virtual assistant that identifies your leads' needs, presents personalized solutions, and guides them through the buying journey in a natural and intuitive way.
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Build Closer Relationships with Your Customers: Offer instant and personalized support through an interactive help center, available at any time of day or night.
The best part is that you don’t need to be a programming expert to create your own AI with Tess. Our platform allows you to feed your AI with relevant information about your business, such as documents, web pages, or even by answering questions and creating dialogues on a recurring basis.
Over time, your AI will become increasingly intelligent and efficient, learning from each interaction and providing an ever more personalized experience for your customers.
How to Do This?
Ready to bring to life the AI you’ve always imagined for your business?
Follow these steps and start building your first smart chat:
- Access the "AI Studio" section in the Tess AI platform.
- Click on "Create New Template" and choose the "Chat" option.
- Name your chat and customize the initial greeting.
- Start feeding your AI with information! You can upload documents, insert links to web pages, or simply type questions and answers.
- Test your chat and make adjustments: Tess AI allows you to view and interact with your chat in real-time, so you can ensure it’s functioning as expected.
- Integrate your chat into your website or messaging platform: Tess AI offers integrations with various platforms, so you can make your chat available to your customers quickly and easily.
Start exploring the creation of chat templates in Tess AI and take a step forward in how you connect with your customers!